Number Portability
Save money by transferring your phone number to Fractal
Just because you bought a number from one provider doesn't mean you're stuck with them. It's free to transfer to us and you can benefit from lower costs and great customer service.
Just because you bought a number from one provider doesn't mean you're stuck with them. It's free to transfer to us and you can benefit from lower costs and great customer service.
How does it work?
If you have a non-geographic number (‘NGN’), Ofcom’s Number Portability Agreement allows you to transfer it to another provider to get a better deal or better service (just like switching any other utility service such as your gas or electricity supplier). Your numbers stay exactly the same but you pay us instead of your former service provider. You are still able to make use of all the amazing call routing plans we have available.
Who can I switch from?
Most carriers really, porting is now an industry accepted practice so most carriers have porting agreements in place between each other. We’ve listed some of the more popular ones below but if your service provider isn’t on the list it’s still quite likely we can port from them.
BT | Cable & Wireless | Callagenix |
Chess Telecom | City Numbers | COLT |
Daisy Telecom | Gamma Telecom | InVoSys |
Kingston Communuications | Magrathea Telecommunications | Numbergroup |
Planet Numbers | Talk Talk Business | Telecoms World |
Sky | Spitfire Telecom | TTNC |
Verizon | Virgin Media | Vodafone |
Prefer to transfer by post?
Click on the adjacent button to download a pdf copy of our porting request form. Fill in the details and print it out on your business stationery or letterhead, then simply post it to:
Fractal Telecom Services Limited
108 New Walk
Leicester
LE1 7EA
We’ll acknowledge receipt by email and then notify you of the transfer date, but this is usually within 21 days of the application.
To find out more about transferring your non-geographic or business numbers to us please complete the following or call our technical support team on 0116 208 0430