Transform your communications
with Fractal Telecom.
For a no obligation consultation simply click on the button below
Hosted VoIP from Fractal Telecom
Our Hosted telephone service is built on the industry leading platform called BroadSoft and brings together a marriage of the reliability, functionality, rich application sets of Cloud based Unified Communications with the added flexibility and automation of Uboss.
With this solution you really can scale gracefully from one to hundreds or to thousands of users spanning over multiple sites and even multiple countries. With the ability to add service bundles to suit individual requirements the solution can be feature-mapped to any user or site.
We've created 3 starter options that can then be tailored to your exact requirements through our provisoning and management portal, so click on the link for more details. The service is flexible, scalable, and transparent, with a 30-day minimum term.
Join us today and transform the way you work.
Contact Us.
Take a look at what makes it different
We believe we have the most feature enabled implementation of BroadSoft available anywhere in the UK. Additionally we can offer custom apps and call centre reporting techniques through Uboss.
Key features include, BroadSoft Premium Call Centre, Simultaneous Ringing on multiple devices, BroadWorks Anywhere, Shared Call Appearance user services as well as the normal group services such as auto attendant, message announcements and hunt groups.
What's not right with our existing communications?
For too long most businesses have had to juggle between different communications platforms and it wastes a lot of time. Hosted VoIP cuts across all that by providing a single platform for desktop, mobile, messaging and video conferencing.
Our unified communications solution satisfies all of your internal and external communication needs including voice and video calls, instant messaging, video conferencing, desktop sharing and document sharing.
With capabilities across desktop and mobile, the platform is perfect for enabling remote working as well as supporting those in the office.
Implementing unified communications is easy, and has minimal hardware requirements. A basic license is needed for each user and then an 'a la carte' selection of options can be added to tailor the solution to your exact requirements.
The service is built on an award winning telephony platform and using a dedicated business network, we can take your communications to the next level.
What is VoIP?
VoIP is a communications technology that enables you to make phone calls using your broadband connection instead of landline service. VoIP stands for Voice over Internet Protocol, which is an open standard for establishing calls through the Internet. Some may also refer to VoIP as Voice over IP. We think it's probably more accurate, or easier to understand if we describe it as Voice using Internet Protocol.
VoIP is an abbreviation for Voice over Internet Protocol. Our society has been investing in internet access technologies for some time now, so a natural development has been to change things so that voice traffic is carried securely over the internet instead of the traditional telephone line. Hosted Telephony, also known as Cloud Telephony, is where organisations access business telephony as a service. In essence, the capabilities of a traditional PBX are delivered as a service from the cloud; providing comprehensive telephony functionality directly to each extension, regardless of location.
Why are things changing?
The UK has been investing in new communications, to allow a convergence between the data we need to transmit into the internet and also our needs to be able to talk to people in the way that we have done for so many years. Openreach announced in 2016 it would turn off the old system in 2025 to adopt the modern and future proof technologies the internet has to offer.
What makes hosted telephony different?
The traditional phone system is no longer ideal for the modern consumer or business. Rather than helping a business, older phone systems can actually be the cause of several setbacks.
In today’s data-driven world, you need the right tools to give yourself a competitive edge. This is what a hosted VoIP business phone system offers. By improving your communication channels, you provide clients, partners and investors with the capability to reach you effectively. A VoIP phone system is one of the ways you can improve engagement for better business performance.
What are my options?
Two options really, you could choose to invest in an on premise solution to support your business infrastructure and make use of SIP trunks over the internet to make and receive your calls. This has obvious disadvantages in that you will incur a heavy start up cost and a continued maintenance contract to keep it all working and free from external violations.
A more realistic solution is to embrace a hosted solution where the security is maintained by the service provider. This is inherently more scalable and flexible. The ability to add and remove extensions is particularly important in today's business world.
Frequently Asked Questions
You get a similar level of clarity on VoIP as you do with your regular landline.
If you have a question
We are here to help you understand your options. If there's something you don't understand or need to chat to our technical support team then please don't hesitate to contact us. We're real people and happy to help.
0116 208 0430
Message our technical
support people directly
Call Us
You can speak to us directly on 0116 208 0430. We are happy to help with all kinds of enquiries.
Uboss
Click on the icon to access the Uboss portal for complete control of your system.
Message us
Click on the icon to contact us for a no obligation online meeting or return call.