Great value IT Security and Telephone services for business and the home.

We are your one stop shop for telecommunications and IT support

Find out more on this website or call us on 0116 208 0430

Affordable Solutions for Communications and IT Security

Fractal Telecom Services has been a trusted partner to many for more than 24 years now. We have seen many changes in the IT and telecommunications industry and this has given us a great experience of what works, what's likely to work and what doesn't, so we are well placed to help you going forwards. Partnering with industry leaders we aim to bring you their best products to provide you with effective, affordable solutions for communications and data protection, all on 30 day terms.

We are a Managed Services Provider based in Leicester and supply:-

• Business telephone solutions including hosted VoIP

• Internet access products and

• IT support services

Reach out, either by telephone or our online contact form if you need any more details.

Welcome to Fractal Telecom Services — where technology meets peace of mind.

 

 

The services we provide.

 

 

Telephone Services

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Seamless Communication:

Say goodbye to clunky phone systems. Our hosted VoIP solutions provide crystal-clear voice quality and seamless communication across your organisation.

Scalability:

Whether you’re a small startup or a growing business, our VoIP services scale with you. Add or remove lines effortlessly as your team expands or contracts.

Cost Savings:

Traditional phone lines can be expensive. Enjoy cost-effective calling without compromising on quality with hosted VoIP.

 

 

Connectivity

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Connections are still important.

Stay connected with our reliable internet services and increase your addressable market by the use of non-geographic numbers and translation services

Internet Solutions:

From lightning-fast fibre-optic speeds for data-intensive tasks to humble ADSL circuit. Our fiber-optic connections ensure smooth browsing, downloads, and uploads.

Non Geographic Numbers:

The use of these numbers has for a long time played in important part of effective customer contact strategy

 

 

IT Support

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Software-Based Solutions.

Two important services, data backup and EndPoint Security, together will do much to prevent you from being a victim of a cyber attack.

Endpoint Security Software:

New threats are emerging everyday. Keep malicious actors at bay. Our security software protects your devices from viruses, malware, and phishing attacks.

Data Backup Technologies:

Don’t lose sleep over data loss. Automated backup solutions ensure your critical data is securely stored and easily recoverable.

 

 

Take Control of Your Communications,
with Uboss, our real-time provisioning portal

The Uboss platform provides a central web based interface for management of all sites, services, users and their devices. Changes and additions can be made in real-time and consumed immediately 24/7. Uboss self-serve provides customer admins the same set of features as your own service desk. Users can access call recordings and call logs virtually as soon as the call is completed.

 

 

Why choose Fractal Telecom?

Who Are We?

Fractal Telecom is a managed service provider, a reliable shield against data loss, cyber threats, and communication bottlenecks. With over twenty years of experience, we’ve stood by businesses of all sizes, ensuring their technology works for them—not against them.

Core beliefs.

  • Simplicity Matters: We believe in simple, effective solutions. Complexity leads to confusion, and confusion is the enemy of productivity. Our goal is to streamline your tech experience, making it seamless and hassle-free.
  • Data Is Gold: Your business data is precious. It’s the lifeblood of your operations. That’s why we focus on robust data backup technologies. Whether it’s a server crash, accidental deletion, or a cyber attack, your data remains safe and recoverable.
  • Security First: Malicious actors are out there, lurking in the digital shadows. Our endpoint security software keeps them at bay. We’re not just about firewalls; we’re about peace of mind.

Money back guarantee.

Feel free to try us for 30 days and if you're not satisfied in those first 30 days and decide to leave, simply let us know and we won't charge you. If we don't hear from you, we will assume you're happy with the service and invoice you for the following month.

We are confident of our services and support however if you become dissatisfied we do ask you to give us an opportunity put things right first.

 

 

About us.

We have a no nonsense approach to the supply of IT security products and telecommunications services all of which are provided on a 30 day minimum term. Our IT services are simple and easy to understand, we will provide the software and hardware if needed to keep the bad actors out, and maintain a real-time data backup service, such that if the worst was to happen and your data became corrupted, you can be up and running in a short time by re-seeding from cloud based storage. If you make use of our Watchguard services our remote monitoring capabilities more often detect a problem before you do.

BACKGROUND

Established in 2003, Fractal Telecom Services have been providing hosted VoIP telephone solutions since 2005 and seen many changes along the way. Our service proposition is probably one of the best iterations of the Broadworks platform anywhere. Where it excels beyond so many is with it's integration of the provisioning and management platform (Uboss) allowing you to make real time changes to your communications.

OUR AIMS

  • To provide solutions for businesses everywhere with simple pricing and no long term contracts
  • To deliver outstanding customer service.
  • To provide our customers with a realistic and credible alternative to other service providers.

If you prefer to work with people, who genuinely care about what matters to you then please call us, or get in touch via our online contact form.

 

 

Becoming a customer is easy.

If you know exactly what you are looking for we have online provisioning with pricing details for the services we offer.

Many customers want to have a chat with us first, so we can explain their options and in many cases to give advice on features or functionality they hadn't considered.

All services are defined in the pages on this site but if there is any confusion then please contact us or alternatively, if it's more convenient for you, let us know when to call you back.

 

 

Flexibility at it's best with 30 day contract terms

At Fractal Telecom, we believe in earning your business every month. That’s why we offer 30-day terms for all our services here, telephony, connectivity and Endpoint Security, ensuring you have the flexibility to adapt as your business grows.

Experience the freedom of no long-term contracts. Discover how we can help you today by getting touch.

Get in touch

If you have a question then feel free to reach out and contact us.

Call us

0330 002 7680

Message us directly

Uboss

Click on the icon to access the Uboss portal for complete control of your system.

About Us

We are a Managed Service Provider based in the East Midlands bringing IT and telecommunications services to businesses

Contact Us

We are located at:

108 New Walk
Leicester
LE1 7EA