Making telecoms make sense.

    It's what we've been doing for more than 20 years now. We are a Managed Services Provider based in Leicester and supply:-

    • business telephone solutions, hosted VoIP
    • internet access and
    • IT support services

    to businesses all across the region. We have a passion for customer service. If you need great customer support then get in touch with us and discover why we're different.

    Throughout the website we will attempt to explain things and how they work, but if you have any questions please get in touch, either by phone or online contact form.

    Contact Us.

    To find out more about the business services we offer, please call us on 0116 208 0430 or complete and return this form. Thanks!
    Please fill the required field.

    What we provide

    An amazing array of telecom and IT products to keep you connected and your data safe

    Business Telephony


    Hosted IP telephone solutions are built on BroadSoft and complimented by Uboss to provide real-time reporting and user provisioning. It's a winning combination that allows you to scale dynamically (up or down) to meet the needs of your business.

    Key Features:

    • Low cost

    • Easy to install

    • 30 day contract term

    • Scales with your business



    Connections of any kind are still important, so we provide reliable internet and effective inbound calling numbers to support your business. We can provide and manage all types of internet connections from ADSL to Leased Line ethernet solutions.

    Key Features:

    • Reliable service

    • No call set-up fees

    • Superfast broadband

    • No fixed-term contract

    IT Support


    Two important services, data backup and EndPoint Security, together will do much to prevent you from being a victim of a cyber attack. Equipment is easily replaced however data is far more valuable if accessed by unauthorised third parties.

    Key Features:

    • Cyber safety

    • Disaster recovery

    • Secure cloud backups

    • Tech support 24/7/365

    Take Control of Your Communications,
    with our Uboss real-time provisioning portal

    The Uboss platform provides a central web based interface for management of all sites, services, users and their devices. Changes and additions can be made in real-time and consumed immediately 24/7. Uboss self-serve provides customer admins the same set of features as your own service desk. Users can access call recordings and call logs virtually as soon as the call is completed.

    Why choose Fractal Telecom?

    There are not many differentiators in a crowded market that sets company's apart from each other but excellence in customer service has to be the main one. That's why we recognise the need to provide and deliver excellent customer service. We strive to ensure our customers are treated as individuals, after all no one size fits everything.

    Choose Fractal Telecom and be assured of sensible, expert advice that meets the needs of your business. We won't blind you with technical jargon, gimmicks, confusing deals or dubious small print. Many of our services are available with no fixed term contract so you're never tied down. Just expertise you can trust at a price you can afford. It shouldn't be difficult to understand that's why we've been making telecoms make sense to our customers since 2003.

    Our money back guarantee - Try us for 30 days and if you're not satisfied in those first 30 days, we will refund your service charges. If at any time later you are dissatisfied with our level of service, you're free to leave with just 30 days notice.



    We are committed to providing excellent customer service



    We listen carefully to develop the solution you need.



    All products are sourced from industry leaders.

    About Fractal Telecom

    Fractal Telecom is a Managed Services Provider based in the East Midlands providing a variety of IT and telecommunications services to businesses.


    Established in 2003, Fractal Telecom has a wealth of experience in the many aspects of IT and telecommunications. Since 2005 we have been providing hosted telephone solutions to businesses across the East Midlands.


    To deliver outstanding customer service and high levels of ongoing support to make sure any subsequent changes are handled properly and in a timely manner.

    To provide our customers with a realistic and credible alternative to the 'big' service providers.


    To be the best IT and telecommunications service partner you will ever need.

    If you prefer to work with local people, who genuinely care about what matters to you then please call us, or get in touch via our online contact form.


    Becoming a customer is easy

    Joining Fractal Telecom is easy. If you know exactly what you are looking for we have online provisioning with pricing details for the services we offer.

    Most customers want to have a chat with us first, so we can explain their options and in many cases to give advice on features or functionality they hadn't considered.

    All services are defined in the pages on this site but if there is any confusion then please contact us or alternatively, if it's more convenient for you, let us know when to call you back.

    If you have a question

    We are here to help you understand your options. If there's something you don't understand or need to chat to our technical support team then please don't hesitate to contact us. We're happy to help.

    Call us

    0116 208 0430

    Message our technical
    support people directly

    Any questions

    Call Us

    You can speak to us directly on 0116 208 0430. We are happy to help with all kinds of enquiries.


    Click on the icon to access the Uboss portal for complete control of your system.

    Message us

    Click on the icon to contact us for a no obligation online meeting or return call.

    About Us

    We are a Managed Service Provider based in the East Midlands bringing IT and telecommunications services to businesses

    Contact Us

    We are located at:

    108 New Walk
    LE1 7EA